Thank you for choosing OutVite! We look forward to fulfilling your order and getting it to you as quickly as possible. Because every order is personalized, please keep in mind both manufacturing and shipping time when planning your order. The following information should simplify the process for you.
As always, if you have any questions, please feel free to contact our customer service representatives at CustomerService@OutVite.com or call 1.866.OUTVITE (688.8483).
OutVite accepts orders 24 hours a day 7 days a week but manufacturing occurs only on weekdays. Orders received prior to 2pm ET on a weekday will begin the manufacturing process the following business day, and orders received after 2pm ET will begin manufacturing two business days after the order is placed.
Manufacturing time varies by item. Note that by selecting "two day" shipping, your order will be delivered to you within two days after manufacturing completion, not two days after the order is placed. Also note that OutVite collaborates with a number of manufacturers and parts of your order may ship separately at no additional cost to you. The estimated manufacturing time is noted on each product's page.
Presently we do not deliver to APO/FPO (military) or PO (post office) boxes.
Whether shipping throughout the United States or internationally, OutVite will do its best to expedite the delivery process for you. Below you will find information regarding our shipping rates, which are based on the value, weight and destination of your orders.
Special note: you will not incur any extra shipping charges should your order be sent in separate shipments to one location.
|Order total||Ground||3 Day Select||2nd Day Air||Next Day Air|
|$25.00 or less||$7.95||$12.95||$15.95||$26.95|
|$25.01 – $50.00||$7.95||$13.95||$16.95||$28.95|
|$50.01 – $75.00||$8.95||$15.95||$18.95||$31.95|
|$75.01 – $125.00||$10.95||$17.95||$21.95||$35.95|
|$125.01 – $250.00||$13.95||$21.95||$26.95||$41.95|
|$250.01 – $500.00||$18.95||$26.95||$33.95||$49.95|
|More than $500.00||$23.95||$31.95||$38.95||$57.95|
The charges will be calculated once the order is complete based on the weight and destination. After your order is placed, we will contact you with an estimate of the shipping cost. Brokerage fees, taxes, duties and customs charged by the country the package is being shipped to are the responsibility of the purchaser. Following are sample shipping costs to various countries based on a package weight of ten pounds.Sample international shipping costs
|Canada||$18 USD||$86 USD|
|Puerto Rico||$34 USD||$45 USD|
|United Kingdom||n/a||$140 USD|
|Starfish and Dreams||12/14|
|Three Designing Women||12/13|
Please refer to the chart above to determine your shipping and handling charges for orders placed within the contiguous 48 states. For orders to Alaska, Hawaii and Puerto Rico, OutVite will contact you directly to discuss the additional shipping charges to these long-distance locations. Express delivery is not available for Alaska or Hawaii.